Recent Updates
February 14, 2021
One of Certified Oil Shop Team Members at our 2025 Ikea Way Columbus, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 3:30 PM (EST) on Sunday February 14th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
February 12, 2021
One of Certified Oil Shop Team Members at our
1400 2nd Street St. Mary’s, West Virginia location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 4:00 PM (EST) on Friday February 12
th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
February 8, 2021
One of Certified Oil Shop Team Members at our
1093 Frank Road Columbus, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 1:00 PM (EST) on Monday February 8
th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
February 1, 2021
One of Certified Oil Team Members at our 301 North Carol Malone Grayson, KY location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 10:30 AM (EST) on Monday February 1st to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
January 25, 2021
One of Certified Oil Team Members at our 2483 Parsons Columbus, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 5:30 PM (EST) on Monday January 25th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
January 22, 2021
One of Certified Oil Team Members at our 4224 SR 14 Ravenna, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 10:00 AM (EST) on Friday January 22nd to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
One of Certified Oil Team Members at our
811 Bond Ave Barnesville, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 7:00 PM (EST) on Friday January 22
nd to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
January 20, 2021
One of Certified Oil Team Members at our
184 East Main Street West Jefferson, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 8:30 PM (EST) on Wednesday January 20
th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
January 19, 2021
One of Certified Oil Team Members at our
131 South Sunbury Westerville, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 1:00 PM (EST) on Tuesday January 19
th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
January 8, 2021
One of Certified Oil Team Members at our
1093 Frank Road Columbus, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 12:00 PM (EST) on Friday January 8
th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
January 6, 2021
One of Certified Oil Team Members at our 865 Frank Road Columbus, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 5:30 PM (EST) on Wednesday January 6th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support
December 31, 2020
One of Certified Oil Team Members at our 1270 Harmon Ave. Columbus, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 2:30 PM (EST) on Thursday December 31st to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
One of Certified Oil Team Members at our
1093 Frank Road Columbus, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 4:30 PM (EST) on Thursday December 31
st to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
December 27, 2020
One of Turkey Hill Team Members at our
5009 Locust Lane Harrisburg, PA location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 3:30 PM (EST) on Sunday December 27
th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
December 7, 2020
One of Certified Oil Team Members at our 110 Granville Street Sunbury, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 3:00 PM (EST) on Monday December 7th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
December 4, 2020
One of Certified Oil Team Members at our 4224 SR 14 Ravenna, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 4:00 PM (EST) on Friday December 4th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
November 29, 2020
One of Certified Oil Team Members at our
6 Cincinnati Street Lebanon, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 10:30 AM (EST) on Sunday November 29th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
November 24, 2020
One of Certified Oil Team Members at our
466 South Main Street Granville, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 6:00 PM (EST) on Tuesday November 24
th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
One of Certified Oil Team Members at our
1350 North Belmont Springfield, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 8:35 PM (EST) on Tuesday November 24
th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
November 23, 2020
One of Certified Oil Team Members at our 976 East Center Marion, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 2:15 PM (EST) on Monday November 23rd to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
November 15, 2020
One of Certified Oil Team Members at our 4224 SR 14 Ravenna, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 11:00 AM (EST) on Sunday November 15th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
October 26, 2020
One of Certified Oil Team Members at our 215 North Jackson Street Oak Hill, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 5:00 PM (EST) on Monday October 26th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
August 24, 2020
One of Certified Oil Team Members at our 856 Frank Road Columbus, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 3:30 PM (EST) on Monday August 24th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time.
All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
July 30, 2020
One of Certified Oil Team Members at our 110 Granville Sunbury, OH location has informed us that they have tested positive for Novel Coronavirus (COVID-19). We are taking all appropriate steps following guidance from local health officials. We closed the store at 5:00 PM (EST) on Thursday July 30th to be cleaned and sanitized by an industrial cleaning crew. The store will re-open in the next few days. We are grateful to all our customers for your patience and understanding during this time. All Team Members that work at these stores have been contacted and advised to follow CDC-recommended guidelines. We are making every effort to provide the affected Team Member and our broader team with the necessary resources and support.
April 10th, 2020
Certified Oil continues to follow CDC-recommended guidelines to help stop the spread of COVID-19. In light of recent updates to those guidelines, we are in the process of sourcing masks as quickly as possible for our Team Members. In the meantime, we recommend our Team Members wear their personal masks during their shift.
In an effort to further protect our Team Members, we are in the process of installing Plexiglas barriers to the checkout areas in all of our stores. We have also added notices throughout our stores asking our guests to maintain a distance of 6 feet between each other and our Team Members, and we’re encouraging our guests to use a form of electronic payment over cash whenever possible. Stores are also being stocked only during slow hours or when the store is closed.
Additionally,
we have put protocols in place to increase our already strict cleaning,
sanitation and hygiene standards. All high use touchpoints, such as door
knobs, coffee handles, and dispensing equipment are being continuously cleaned
and sanitized. As recommended by the CDC, our team members are washing their
hands on a more frequent basis.
March 17th, 2020
To our valued guests
EG Group is committed to supporting local authorities and governments, in every country the group operates in, to limit the spread of the novel coronavirus (COVID-19). The health and safety of our team members and guests remains our top priority.
As impacts of COVID-19 continue to be felt across the United States, I want to share personally what we’re doing to serve and meet your needs in the safest possible in-store environment across all our banners.
We are closely following state, federal, and CDC guidelines, and here are some of the proactive steps we’ve taken to keep you safe:
Enhancing standards and procedures for cleaning protocols. We have put protocols in place to increase our already strict cleaning, sanitation and hygiene standards. In addition to our existing cleaning and sanitation practices, all high use touchpoints, such as door knobs, coffee handles, and dispensing equipment are being continuously cleaned and sanitized. As recommended by the CDC, our team members are washing their hands on a more frequent basis.
To promote social distancing, we have blocked all in-store seating areas and temporarily suspended consumption of food on-site.
Temporarily discontinuing reusable cups. In an effort to decrease the spread of germs, we are temporarily asking our guests to refrain from bringing in reusable cups for hot and cold beverages.
Encouraging
individuals who are sick or who have any symptoms of the COVID-19 to stay home. Like many businesses, we have provided our employees with information about the symptoms of COVID-19 and have asked anyone who is sick to stay home. We also encourage our guests to consider only shopping with us if they are not feeling sick.
If you have any further questions or concerns, we encourage you to reach out to our guest service team at 1 (800) 225-9702. Please do bear with us through this testing period; call volumes and guest queries may be high.
The EG family are doing everything we can to maintain your trust and provide you with a safe environment while continuing to provide all of the essential services, such as fuel and grocery products, that we can. We are committed to remaining open to serve you for as long as it is safe do so.
We will continue to provide timely updates regarding our services in the coming weeks. For more information and for steps you can take to mitigate the spread of COVID-19, please visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html
Thank you for your continued support.
George Fournier
President, EG America